Shipping Policy
For international shipments, receiver is responsible for all customs duties, fees, and/or taxes.

Payment Authorization
For orders that do not contain any custom processing, your payment method will be charged when your order is preparing to ship*.

For orders that contain items that need custom processing, your payment method will be charged when production begins.

Order Cancellation Policy
For orders that do not contain items with custom processing*:

• Orders can be canceled and refunded before shipping.

For orders that contain items that require custom processing*:

• Orders are not eligible for a full refund if production has already begun. Please contact us to see if you are eligible for a partial refund.
• Items that have been fully produced cannot be cancelled or refunded.

Return Policy
Returns for items that did not have custom processing* are accepted in a 30 day window after your product is delivered. Returned product(s) must be unused and in the condition that they were delivered in.

Custom processed items* cannot be returned. If you are not satisfied please reach out so we can help make it right!

* Custom processable items include but are not limited to: wire that has been cut to length, marked, or stripped, or pins that have been crimped.